100% Confirmed Cab

Book anytime & Get 100% Confirmed cab.

Zero Waiting Time

We don't make you wait for the cabs, it will be already waiting for you.

Zero Cancellation

Stress free rides with zero cancellation by the driver.

No Cancellation charges

Cancel any time until pickup time with zero cancellation charges.



FAQ's

1. Fare Related Issues icon

Why am I asked to pay extra in cash at the trip end for a prepaid ride? icon

The extra charges are only applicable if there is any toll or parking charges etc.

Why is my pay later ride more expensive than a prepaid ride? icon

When a customer books a prepaid ride then they are eligible for an exclusive offer. Hence, there is a difference in price.

Will I be charged for cancelling a trip? icon

If the booking is cancelled before the pick up time, you will not be charged for the cancellation and if cancellation takes place after boarding the cab there will be no refund.

What modes of payments are available? icon

We accept UPI, Credit & Debit Card, Net Banking, Paytm Wallet and cash as modes of payment.

Do riders have to pay extra for tolls or parkings? icon

Yes, the riders have to pay extra for tolls and parkings.

Is there a waiting fee? icon

There is no waiting charge till 20 minutes from the scheduled pickup time.

Why our prices are different from rest of the cab vendors? icon

  • Instant refund with no questions asked till pickup time
  • 24/7 human concierge
  • Backup cabs in case of any breakdowns

2. Driver Related Issues icon

When do I receive Cab Driver details for my scheduled ride? icon

You will receive your Cab Driver details 20 mins prior to your pick up time.

How do I track where my ride? icon

You will receive all the updates via WhatsApp texts along with the cab driver’s location tracking link.

Where can I raise issues regarding my ride/driver? icon

We have a dedicated team to look after the Cab Driver Complaints which carefully looks into the concern and provides our customers with the best possible resolution.
For any assistance connect on: 08046800969

What should I do if I don't get my cab driver details even 20 min
prior to my pick up? icon

You can call us on our helpline number for assistance 08046800969

Can I request a specific car for my pick up? icon

While booking the cab you can choose the cab type of your choice like hatchback, sedan or SUV.

3. Ride Related Issues icon

How to choose a pick-up time to reach the airport on time? icon

You can check the route travel time on Google maps to avoid getting late for the airport. It is advised to reach the airport 2 hours before for domestic flights and 3 hours for international flights.

Which all cities have the service available? icon

We are currently serving in Delhi, Pune, Goa, Mumbai, Kolkata, Chennai, Hyderabad, Bangalore, Jaipur, Varanasi, Amritsar, Patna, Dehradun, Jodhpur, Bagdogra, Ahmedabad, Guwahati & 200 more connected locations.

How to share feedback? icon

You can give us feedback on the feedback link which is sent via WhatsApp on trip completion or you can share your feedback at care@bookairportcab.com.

How do I get an invoice for my trip? icon

You need to download the invoice from the cab confirmation page or you can download it from the trip end message.

How to modify/edit my trip? icon

In case of any modifications in trip, a link is shared via whatsapp with which you can edit your trip.

Will the driver wait if the flight gets delayed or if I get late
due to some unforeseen circumstances after landing? icon

The driver will wait for 20 mins without any extra charges and beyond that the customer will be charged depending upon the time taken.

4. Refund Related Issues icon

In case the flight is cancelled/delayed or changes in plan . Will I
get a 100% refund? icon

Yes, a customer is eligible to get a 100% refund if they cancel the ride before their pick up time.
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